Terms and conditions

Terms and Conditions

Company Name: Pure and Clean Window Cleaning Contractors
Effective Date: October 26, 2023
Last Revised: October 26, 2023

1. Purpose Statement

The purpose of this document is to establish a clear, professional, and legally binding agreement between Pure and Clean Window Cleaning Contractors (hereinafter referred to as "the Company," "we," "us," or "our") and our clients, website visitors, and customers (hereinafter referred to as "the User," "you," or "your"). These Terms and Conditions govern the use of our website, the consumption of any advice or information provided by the Company, and all transactions conducted through our online shop.

2. Scope

This policy applies to:

• All visitors to the Pure and Clean website.
• Individuals or entities purchasing cleaning supplies or merchandise from our online shop.
• Users seeking information, guides, or professional advice via our digital platforms.
• Existing and prospective clients engaging with our professional window cleaning services.

3. Definitions

• "Services" refers to professional window cleaning, gutter cleaning, and related maintenance services provided by Pure and Clean.
• "Goods" refers to any physical products, tools, or solutions sold via the Online Shop.
• "Content" refers to all text, images, videos, and advice published on the website.
• "Advice" refers to any tips, "how-to" guides, or recommendations regarding window maintenance and cleaning provided by the Company.

4. Website Use Guidelines

By accessing our website, you agree to use the platform only for lawful purposes.

• Intellectual Property: All content, including the Pure and Clean logo, website design, and written materials, is the property of Pure and Clean Window Cleaning Contractors. You may not reproduce, distribute, or use our content for commercial purposes without express written consent.
• Prohibited Conduct: Users are prohibited from attempting to breach website security, uploading malicious code, or using the site to harass or defame others.

5. Professional Advice Disclaimer

Pure and Clean may provide blog posts, videos, or guides regarding window care and cleaning techniques.

• Informational Purposes Only: All advice provided is for general informational purposes. While we strive for accuracy, we make no guarantees regarding the results of DIY methods.
• Assumption of Risk: Any action you take based on the advice given on our website is strictly at your own risk. Pure and Clean will not be held liable for any damages, injuries, or loss of property resulting from the application of our suggestions.
• Professional Assessment: We recommend a professional on-site assessment by our contractors for any complex or high-reach cleaning tasks.

6. Online Shop Terms

6.1. Product Availability and Pricing

• All prices are listed in the local currency and are subject to change without notice.
• We reserve the right to limit the quantities of any products or services that we offer.

6.2. Orders and Payment

• By placing an order, you represent that you are of legal age to enter into a binding contract.
• Payment must be received in full before Goods are dispatched. We accept major credit cards and secure online payment gateways.

6.3. Shipping and Returns

• Shipping estimates are provided at checkout but are not guaranteed.
• Returns: Unopened and unused Goods may be returned within 14 days of delivery for a refund, minus shipping costs. Faulty Goods must be reported within 48 hours of receipt.

7. Limitation of Liability

To the maximum extent permitted by law, Pure and Clean Window Cleaning Contractors shall not be liable for any indirect, incidental, or consequential damages (including, but not limited to, loss of profits or property damage) arising out of your use of our website, reliance on our advice, or the use of products purchased from our shop.

8. Compliance and Non-Compliance

• Agreement: Use of our website or purchase of our Goods constitutes full acceptance of these Terms and Conditions.
• Consequences of Breach: Failure to comply with these terms may result in the immediate termination of your access to our website, the cancellation of pending orders without refund, and, where applicable, legal action.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Pure and Clean Window Cleaning Contractors is registered. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.

10. Approval and Revision History

Approved By: Management Board, Pure and Clean Window Cleaning Contractors
Initial Effective Date: October 26, 2023

Revision Date

Version

Description of Change

Oct 26, 2023

1.0

Initial Policy Creation

Contact Information:
For questions regarding these Terms and Conditions, please contact us at:
Pure and Clean Window Cleaning Contractors
Email: graeme@pure-and-clean.co.uk
Web: https://pure-and-clean.org.uk